Hampton by Hilton London Croydon

The reception staff I interacted with on arrival, greeted me with a friendly, respectful and engaging smile. I waited 30 minites before I was told my room was ready; but I learnt later it was ready long before 3pm! - Why do hotels continue this mean customer practice and deception !! My room -613- was worth paying an extra £4 for the quiteness and end of corridor position. I had good views towards the east of East Croydon station and Crystal Palace areas. The settee in the room was a bit grubby, but the bed and pillows were comfortable/clean. The tv channels were easy to nagivate with the remote control. The bathroom towels and general upkeep was good, except for small pokets of accumulated rust in the shower door hinges. My 3rd stay. Overall, it was comfortable. I would stay again because of the location, easy access to East Croydon rail station, car pay parking facility opposite, plus 10 minutes walk to the main shopping streets....and 15 minutes walk to West Croydon rail station and many bus routes.

Garima was an amazing help from the first point of check in til the day we left. She helped us call and book a cab on our exit. She was so patient with us on checking in when it seemed like we were having some issues with our card and our luggage. She was so cheerful and caring and checking in whenever we passed the reception to know if we needed anything. The breakfast was amazing and something I always looked forward to. We had Manoj always on standby to assist us with anything we needed. I in particular loved the waffles, I had like 2 or 3 waffles every morning because of how amazing they were and Manoj would always opt to have it ready for me when I came down in the morning. I also loved the bacon which was of very high quality. I could tell cause of how soft and juicy it was. I also loved the fact that it was close to the train station and 2 bus stops. Less than 5 minutes away too from the train. It was so convenient when we had to move around. I love the ambience. I also made use of the gym. The equipment were not a lot but I love the mirror and the personalized space. I worked out a lot. It was so accessible and the towels.

Everything was amazing But the best part was the breakfast..amazing,full of options and the waffles are delicious A big thank you to Manoj and Garima,(Hoping I wrote the name right) Manoj was amazing during breakfast,always polite and ready to give us a wonderful experience Garima at the reception always with a smile ready to make you comfortable during your stay A very amazing team!!! Room is big and you have your own bathroom,with soap and body cream(amazing),there is a hairdryer and the hotel is very quiet..we had a wonderful stay

The location was 5 min walk from East Croydon Station which was perfect for our visit. Price included breakfast which consisted of full English options, continental, toast, cereal, fruit,yogurt and coffee machines. All was hot and replenish during our visit. Room bit small but ok for double. Bed and pillows ok but could have been more comfortable. Room and bathroom clean. France on reception was lovely and very helpful. She was on duty during our visit and always had a smile and checked we were ok. Other staff were pleasant and friendly. Car park available opposite hotel. A local supermarket within walking distance. Small bar, Bigbox eatery and Nandos all 5 min walk away. Free WiFi which was good and available in room. A lovely couple nights stay at Hampton by Hilton

A very good example of its category. Very convenient for where we needed to be. Would be convenient for anyone needing to get into London from East Croydon. Large and seemingly quite secure car park right across the road. Good showers, good internet, quiet, great blackout curtains and notably pleasant, helpful and enthusiastic staff. If I needed to stay in that area again I’d have no hesitation in picking this hotel again.